San Juan County EDC presents customer service workshop
Published 1:30 am Friday, October 5, 2018
Submitted by the San Juan Couty Economic Development Council
Business owners and managers are invited to join the San Juan County Economic Development Council for a free workshop entitled “Customer Service 101,” led by noted islander and business process improvement consultant, Jim Hooper. The workshop will be held from 10-11 a.m., Wednesday, Oct. 24 in the downstairs meeting room at KeyBank, 95 Second St., Friday Harbor.
In this workshop, participants will learn easy and effective ways to get customers to come back to their retail or service establishments – again and again – using tools like surveys, referral programs and other customer relationship management techniques. Workshop leader Jim Hooper is a noted business process improvement consultant with a track record for helping businesses reduce costs and improve customer satisfaction.
The workshop is free and advance registration is required. Call 360-378-2906 for more information.
The EDC thanks the funders for their support of this workshop and other EDC initiatives.The San Juan County Economic Development Council strives to strengthen and diversify the economy of San Juan County. They believe a strong economy builds a strong community.
