County-wide internet outage fixed | Update

  • Thu Aug 9th, 2018 4:20pm
  • News

Submitted by San Juan County

The mainland fiber break in Anacortes has been fixed and fully restored. All Rock Island fiber customers are now back online. All T-Mobile cell phones remain online and are fully un-throttled. Rock Island LTE Fixed Wireless customers are online and are being un-throttled at the moment – they will be fully restored within the next two hours.

If you are experiencing a problem getting back online, unplug your modem, count to 10, then plug it back in. If you still have problems after a full modem reboot (usually 5 minutes) please give us a call at 378-5884.